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Return to Help Index| Pricing and Billing | |
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| Do I have to pay sales tax? | |
| Bird & Cronin internally accounts for and processes sales tax on orders delivered to locations within its operating region (e.g., Minnesota, Illinois, Iowa, Wisconsin, the Dakotas and California). For orders shipped to other locations, you are solely responsible for all sales and other related taxes. | |
| I have a question regarding my charges. | |
| If you have a site account, click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you do not have a site account and/or have further questions or concerns, please contact Customer Care during business hours at:
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| I need a copy of my receipt/invoice. | |
| If you have a site account, click the "My Account / Order Status" link at the top right-hand side of our site to print invoices. If you do not have a site account and/or have additional questions or concerns, please contact Customer Care during business hours at:
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| When will my credit appear on my account? | |
Credits usually take 7-10 business days from the time we receive your item(s) and all necessary documentation. If you have questions or concerns regarding a return, please contact Customer Care during business hours at:
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| When will my credit card be charged? | |
| Your credit card will be charged within 24 hours prior to the shipment of your item(s). | |
