Payment Policy
Last updated: August 10, 2026
Accepted Payment Methods
Bird Cronin, Inc. (Bird & Cronin) accepts the following payment methods:
Credit and Debit Cards
We accept major credit and debit cards, including:
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Visa
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Mastercard
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American Express
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Discover
The cardholder’s name, billing address, and other payment information must match the information associated with the payment method.
ACH and Wire Transfers
ACH and wire transfers may be available upon request. Contact us for current banking instructions before initiating a payment.
For your protection, always verify payment instructions directly with Bird & Cronin before sending funds. We are not responsible for payments sent using unauthorized, altered, or fraudulent instructions.
Checks
Checks should be made payable to Bird Cronin, Inc. and mailed to:
Bird Cronin, Inc.
14101 Pontlavoy Avenue
Santa Fe Springs, CA 90670
United States
Please include your order, invoice, or customer-account number with the check.
Orders paid by check may be held until the payment has been received and cleared. Please do not mail cash.
Online Payment Processing
Online card payments are processed through Authorize.net, a payment-gateway provider and wholly owned subsidiary of Visa.
Payment information submitted during checkout is transmitted for authorization and processing through the applicable payment systems. Bird & Cronin receives the transaction and authorization information necessary to process and fulfill your order.
Authorize.net’s handling of payment information is governed by its own terms and privacy practices.
Payment Authorization
Submitting an order authorizes Bird & Cronin and its payment providers to charge the selected payment method for the order total, including applicable taxes, shipping charges, and other charges disclosed before the order is submitted.
An order is not considered accepted until payment has been authorized and the order has been confirmed by Bird & Cronin.
A temporary pending authorization may appear on your account before the transaction is finalized. Your card issuer determines when pending authorizations are released.
Declined or Failed Payments
If a payment is declined, expired, reversed, or otherwise unsuccessful, we may suspend or cancel the order.
Customers are responsible for providing a valid payment method and accurate billing information. Contact your bank or card issuer if you believe a payment was declined in error.
Refunds
Approved refunds are issued to the original payment method in accordance with our Return and Refund Policy.
Processing times vary by bank or payment provider. It may take additional time for a refund to appear in your account after Bird & Cronin has issued it.
Payment Security
Do not send complete card numbers, card security codes, passwords, or online-banking credentials by email.
If someone requests that you send payment to an account that differs from instructions previously provided by Bird & Cronin, contact us by phone to verify the request before sending funds.
Contact Us
For questions about payments, invoices, or billing, contact:
Bird Cronin, Inc. (Bird & Cronin)
14101 Pontlavoy Avenue
Santa Fe Springs, CA 90670
United States
Email: info@birdcronin.com
Phone: (651) 683-1111
Toll-Free: 1-800-328-1095
Please also review our Terms of Service, Privacy Policy, and Return and Refund Policy for additional information concerning orders, payments, and refunds.
