Track Your Order
Once your Bird & Cronin order leaves our facility, we will send a shipping confirmation to the email address provided during checkout.
Tracking Your Shipment
Your shipping confirmation will generally include:
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Your tracking number
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The shipping carrier
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A link to view the latest delivery updates
Tracking information may take up to 24 hours to become active after a shipping label is created.
You can also sign in to your Bird & Cronin customer account to review your order history, current order status, and available shipment details.
Multiple Shipments
Some orders may be delivered in more than one package. If your order is divided into multiple shipments, you may receive a separate tracking number for each package.
Tracking Delays
Carrier updates and estimated delivery dates are provided by the shipping carrier. Tracking activity may occasionally be delayed because of weather, service interruptions, weekends, holidays, or other circumstances outside our control.
Need Help Locating an Order?
If you have not received a shipping confirmation or cannot locate your tracking information, contact our Customer Service team. Please include your order number and the email address used to place the order.
Email: orders@birdcronin.com
Phone: (651) 683-1111
Toll-Free: 1-800-328-1095
