This website is Bird & Cronin's direct-to-consumer retail store, allowing individuals to purchase Bird & Cronin products directly online.

Our main Bird & Cronin website is primarily intended for distributors, healthcare professionals, and information about our products and company.

Healthcare facilities, clinics, government institutions, and other organizations are also welcome to purchase through this website or submit purchase orders directly to us.

Yes. Hospitals, healthcare facilities, clinics, physician offices, government institutions, and other organizations are welcome to purchase directly through our online store.

We also accept purchase orders from qualifying institutional customers.

Yes. This website was created to make Bird & Cronin products available for direct purchase by individual consumers.

Yes. We accept purchase orders from healthcare facilities, hospitals, clinics, government institutions, and other qualifying organizations.

Please email your purchase order to orders@birdcronin.com.

No. We do not require a separate account setup before you place your first institutional order.

Simply send your purchase order to orders@birdcronin.com. Upon receiving your first order, we will set up your account and assign the applicable price list.

Yes. If your facility requires a formal quotation before issuing a purchase order, please contact us at inquiry@birdcronin.com with the products and quantities you need.

Yes. Please email inquiry@birdcronin.com to request our current W-9. We typically respond to document requests within 24 hours.

Yes. Please email inquiry@birdcronin.com to request our current Section 889 documentation.

Yes. Bird & Cronin is registered in SAM.gov.

Unique Entity ID (UEI): G5T7BPNDN2N1
CAGE / NCAGE: 22YD2

Yes. We are happy to provide or complete documentation required by your organization.

We do not require an account application or vendor setup process on our end before you can begin purchasing. You may submit your first purchase order directly to orders@birdcronin.com.

Your account will be established and the appropriate price list assigned when we receive your first order.

For W-9s, vendor forms, compliance documents, purchasing forms, or other documentation, please email inquiry@birdcronin.com.

Qualified tax-exempt organizations may contact us at inquiry@birdcronin.com for assistance with tax-exempt purchasing and to provide the appropriate exemption documentation.

Sizing information is provided on applicable product pages. Please review the product's sizing chart carefully before ordering.

If you need additional assistance identifying the appropriate product or size, please contact us before placing your order.

If you need to change or cancel an order, please contact us as soon as possible. Once an order has entered processing or has shipped, we may no longer be able to modify or cancel it.

Special-order items may be subject to additional restrictions.

Some Bird & Cronin products may temporarily be unavailable for immediate shipment but can still be ordered. These items will ship once inventory becomes available.

Any estimated availability or lead-time information shown on the product page is provided to help you plan your purchase.

We're happy to help identify Bird & Cronin products, replacement items, accessories, or available sizes.

Please contact us through the website or email inquiry@birdcronin.com.

Most in-stock orders are processed within 1–3 business days. Shipping time after processing depends on the shipping method selected and the destination.

Expedited shipping options may be available during checkout.

Our Shipping Policy explains processing times, available shipping methods, shipping charges, expedited options, and other important information.

You can access the complete Shipping Policy from the footer of our website.

Eligible products may be returned in accordance with our Return Policy. Products generally must be unused, unworn, and in their original packaging, and certain products may not be returnable for sanitary or other reasons.

Please review our complete Return Policy in the footer of our website before initiating a return.

Please contact us promptly if your order arrives damaged or you receive an incorrect product.

Email orders@birdcronin.com with your order number and details about the issue so our team can assist you.